AI Development Services

AI Development Services - AI App & Software Solutions

Generative AI Development

Generative AI Development Services - AI Software Experts

AI Agents and Conversational AI

Conversational AI Agents for Businesses - SourceMash Technologies

Applied AI Solutions

Applied AI Solutions by SourceMash Technologies

Data and AI Engineering

AI & Data Engineering Solutions Delivered by Expert AI Data Engineers

Responsible AI and Governance

Responsible AI & Governance for Ethical AI Systems

AI Strategy and Roadmap Consulting

Expert AI Strategy Consulting & Roadmap Services

Salesforce CRM

Salesforce CRM

Microsoft Dynamics 365

Microsoft Dynamics 365

Oracle CX

Oracle CX

AS400 PKMS/WMS

AS400 PKMS/WMS

CRM Implementation

CRM Implementation

CRM Integrations and Executions

CRM Integrations and Executions

Microsoft Dynamics 365

Microsoft Dynamics 365 System for Business Advanced Solutions

Oracle ERP and Business Central

Oracle ERP Cloud System for Modern Businesses

Manhattan PKMS/WMS

Manhattan PKMS/WMS

SAP S/4HANA

SAP S/4HANA ERP Software, Implementation & Migration Services

iSeries/AS400

iSeries/AS400

Marketing Technology Services

Marketing Technology Services

SOC Setup and Operations

SOC Setup and Operations

Cloud Infrastructure Management Services

Cloud Infrastructure Management Services

24/7 Expert IT Support

24/7 Expert IT Support

Data Analytics

Data Analytics

Data Integration

Data Integration

Full Stack Development

Full Stack Development

Shopify

Shopify

WooCommerce

WooCommerce

Salesforce Commerce Cloud

Salesforce Commerce Cloud

Magento

Magento

Banking and Finance
Healthcare and Lifesciences
Manufacturing
Retail and E-Commerce
Energy and Utilities
Travel and Hospitality
Education and EdTech
Telecom and Media
AI Agents & Conversational AI

Autonomous AI That Acts, Reasons & Converses at Enterprise Scale.

From intelligent virtual assistants and enterprise chatbots to autonomous multi-agent systems and agentic workflow automation — Sourcemash designs, builds, and deploys AI that doesn't just answer questions but takes action, makes decisions, and completes complex business tasks end-to-end with minimal human oversight.


150+
Conversational AI Deployments
70%
Avg. Query Deflection Rate
5
Agent & Conversational Practices
24/7
Always-On AI Availability
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Practice 01

Autonomous AI Agents

AI agents are the next frontier beyond chatbots — systems that don't just respond to queries but autonomously plan, reason, use tools, and complete multi-step tasks on your behalf. Sourcemash's Agentic AI practice designs and deploys production-grade autonomous agents for research, code generation, data analysis, customer operations, and complex business process execution — combining the reasoning capabilities of frontier LLMs with robust tool use, memory systems, and human-in-the-loop guardrails that make autonomous AI safe and reliable inside enterprise environments where reliability is non-negotiable.

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80%
Task Completion Rate
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Multi
Agent Orchestration
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HITL
Human-in-the-Loop Safety
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Research & Intelligence Agents

Autonomous research agents that plan search strategies, query multiple sources, synthesise findings, and deliver structured intelligence reports — used for competitive intelligence, market research, due diligence, regulatory monitoring, and scientific literature review. They retrieve, verify, and cross-reference information across the web, internal databases, and proprietary data sources, delivering outputs that would take human analysts hours in minutes, with full source citations and confidence scoring on every claim.

LangGraph Tavily Search Claude Tool Use Structured Outputs Citation Grounding
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Code Generation & Developer Agents

AI coding agents that write, review, debug, refactor, test, and document code autonomously across your entire software development lifecycle — integrated into your IDE, CI/CD pipeline, and code review process. From generating boilerplate and unit tests to resolving GitHub issues end-to-end, these agents act as always-available senior engineers that accelerate developer velocity without requiring constant prompt engineering from your team.

Claude Code GitHub Copilot API Tree-sitter AST CI/CD Integration Code Execution Sandbox
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Data Analysis & BI Agents

Conversational data analysis agents that allow business users to query databases, data warehouses, and business intelligence systems in plain English — generating SQL, executing queries, interpreting results, creating visualisations, and narrating insights without requiring any technical expertise from the user. These agents transform your existing data infrastructure into a natural-language interface accessible to every decision-maker in your organisation.

Text-to-SQL (GPT-4o) Snowflake / BigQuery LangChain SQL Agent Pandas AI Chart Generation
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Multi‑Agent Orchestration Systems

Complex multi-agent architectures where specialised agents collaborate on enterprise tasks — a planner agent decomposes goals, specialist agents execute subtasks in parallel, and a supervisor agent reviews outputs with human approval when confidence thresholds are breached. We design agent topology, communication protocols, shared memory systems, and failure recovery mechanisms that make multi-agent systems reliable enough for production deployment.

AutoGen CrewAI LangGraph Supervisor Agents Shared Memory
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Customer Operations Agents

Autonomous customer operations agents that handle end-to-end customer requests — order status, returns, account updates, complaints, appointments, and refunds — without human intervention across web chat, email, WhatsApp, and voice. These agents integrate directly with CRM, ERP, and ticketing systems so they take real action, resolving customer issues in a single interaction.

Salesforce Integration Zendesk API Function Calling Claude Tool Use Omnichannel Deploy
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Browser & Computer‑Use Agents

Computer-use AI agents that interact with web browsers, desktop applications, and legacy systems through vision-based interface control — automating tasks that have no API by seeing, clicking, typing, and navigating GUIs just as a human operator would. Ideal for automating repetitive web-based workflows, legacy system data entry, multi-system reconciliation, and browser-based testing in environments where programmatic APIs are unavailable or prohibitively expensive to build.

Claude Computer Use Playwright Puppeteer Selenium Vision Models

Autonomous Agent Core Capabilities

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Agent Memory Systems

Short-term context buffers, long-term vector memory, episodic memory, and external knowledge stores that let agents remember and reason across interactions.

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Tool Use & API Integration

Equipping agents with web search, code execution, database querying, file manipulation, calendar, email, and custom enterprise API tools to take real-world action.

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Human‑in‑the‑Loop Gates

Confidence-based escalation, approval workflows, and audit logging that route agent actions for human review when uncertainty exceeds defined thresholds.

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Agent Safety & Guardrails

Prompt‑injection defence, sandboxed actions, rate limiting, rollback mechanisms, and output validation ensuring agents cannot perform destructive or unintended actions.

Ready to Deploy AI That Converses, Reasons & Acts?

Tell us about the customer experience you want to create, the workflow you want to automate, or the knowledge you want to make conversationally accessible — and our team will respond within 24 hours with a practical assessment and a path to production.

Our Agent & Conversational AI Technology Stack

We select the right orchestration framework, LLM provider, voice platform, and vector database for each engagement — optimising for your latency, cost, security, and capability requirements rather than defaulting to a single opinionated stack.

OpenAI GPT-4o
LLM Provider
Expert
💡
Anthropic Claude
LLM & Tool Use
Expert
🔗
LangChain
LLM Orchestration
Expert
🗺️
LangGraph
Agent Orchestration
Expert
🧠
LlamaIndex
RAG Framework
Expert
🌶️
Pinecone
Vector Database
Advanced
💬
Dialogflow CX
Chatbot Platform
Certified
🎤
OpenAI Whisper
ASR / STT
Expert
📞
Twilio Voice
Voice Platform
Advanced
🤖
AutoGen
Multi-Agent
Expert
🚢
CrewAI
Agent Framework
Expert
☁️
Azure AI Services
Cloud AI Platform
Certified
Technology Ecosystem

Our Advanced Analytics and AI Technology Stack

We leverage a comprehensive, enterprise-ready ecosystem of tools across generative AI, data engineering, machine learning, cloud platforms, and governance ensuring scalable, secure, and high-performance solutions from development to deployment.

icon Generative AI & LLMs
iconAzure OpenAI
iconGPT-4o
iconLangChain
iconLlamaIndex
iconHugging Face
iconCopilot Studio
icon Machine Learning
iconAzure ML
iconTensorFlow
iconScikit-learn
iconXGBoost
iconMLflow
iconKubeflow
icon Analytics & BI
iconPower BI
iconTableau
iconLooker
iconAzure Synapse
iconFabric
icon Data Engineering
iconDatabricks
iconSnowflake
iconApache Spark
iconApache Kafka
icondbt
iconAzure Data Factory
icon Cloud AI Platforms
iconAzure AI Services
iconAWS SageMaker
iconVertex AI
iconBedrock
icon AI Governance & Security
iconAzure AI Content Safety
iconResponsible AI Dashboard
iconPurview
iconModel Cards

Power BI Implementation & Managed Services

We deliver end-to-end Power BI solutions — from data modelling and DAX development to enterprise-wide deployment and training. Our certified consultants transform your raw data into compelling, actionable dashboards.

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Data Modelling & DAX

Star schema design, calculated measures, and optimized data models for high-performance reporting.

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Executive Dashboards

KPI scorecards, C-suite dashboards, and operational reports tailored to business objectives.

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Power BI Service & Gateway

Cloud deployment, scheduled refresh, row-level security, and enterprise gateway configuration.

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Data Source Integration

Connect SQL, Salesforce, SAP, SharePoint, Azure Synapse, and 100+ data sources seamlessly.

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70% Faster Reporting

Reduce manual report generation time with automated, real-time Power BI dashboards.

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Enterprise-Wide Adoption

Self-service BI empowers all business users — not just analysts — to access insights instantly.

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Row-Level Security

Granular data access controls ensure the right people see only the right data.

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Real-Time Data Refresh

Live dashboards connected to operational systems for up-to-the-minute business visibility.

Snowflake Data Cloud Implementation

We architect, implement and optimise Snowflake environments that scale elastically with your data growth. From initial setup to ongoing managed services, our Snowflake experts ensure maximum performance and cost efficiency.

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Data Warehouse Architecture

Multi-cluster warehouse design, virtual warehouse sizing, and storage optimisation for cost and performance.

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ELT Pipeline Development

dbt-powered transformation pipelines, Snowpipe continuous ingestion, and Streams & Tasks automation.

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Data Sharing & Marketplace

Secure data sharing across business units, subsidiaries, and external partners without data movement.

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Security & Governance

Role-based access control, column-level security, dynamic data masking, and compliance configuration.

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Infinite Scalability

Scale compute and storage independently — handle petabytes of data without performance degradation.

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40% Cost Reduction

Optimised warehouse sizing and auto-suspend policies dramatically reduce Snowflake compute costs.

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Sub-Second Query Performance

Clustered tables, search optimisation, and materialised views deliver blazing-fast query results.

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Multi-Cloud Deployment

Deploy on AWS, Azure or GCP — or all three — with seamless cross-cloud data replication.

Databricks Lakehouse Implementation

We build unified data and AI platforms on Databricks — combining data engineering, analytics, and machine learning in a single lakehouse architecture that eliminates data silos and accelerates insight delivery.

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Delta Lake Architecture

ACID-compliant lakehouse design with Delta tables, time travel, and schema enforcement.

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Spark Data Pipelines

Scalable ETL/ELT pipelines using PySpark, Spark SQL, and Auto Loader for streaming ingestion.

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MLflow & Model Serving

End-to-end ML lifecycle management — experiment tracking, model registry, and real-time serving.

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Unity Catalog Governance

Centralised metadata management, data lineage, and fine-grained access controls across all workspaces.

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10x Faster ML Deployment

Streamlined MLOps pipelines reduce model deployment time from weeks to hours.

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Eliminate Data Silos

Unified lakehouse consolidates data warehouse, data lake, and streaming into a single platform.

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Full Data Lineage

Track data from source to insight with Unity Catalog's end-to-end lineage visibility.

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Multi-Language Support

Work in Python, SQL, Scala, or R — our team delivers in the language your team prefers.

Tableau Visual Analytics Services

We design and deploy Tableau solutions that transform complex datasets into compelling visual narratives. From Tableau Desktop to Tableau Cloud, our certified developers build analytics that drive action.

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Dashboard Design & Development

Pixel-perfect, interactive dashboards with advanced chart types, parameters, and calculated fields.

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Tableau Server / Cloud

Enterprise deployment, permission management, content governance, and performance optimisation.

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Tableau Prep Builder

Visual data preparation workflows to clean, shape, and combine data before analysis.

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Embedded Analytics

Embed Tableau dashboards into your web applications, portals, and SaaS products via Tableau Embedding API.

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Instant Data Visibility

Interactive dashboards give stakeholders immediate access to the metrics that matter most.

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Self-Service Analytics

Empower business users to explore data independently, reducing dependency on IT teams.

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Mobile-Ready Dashboards

Responsive designs optimised for Tableau Mobile ensure insights on the go.

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Live & Extract Connections

Connect live to any data source or use high-performance extracts for optimal dashboard speed.

Google Analytics 4 Implementation

We implement, configure and optimise GA4 for comprehensive digital measurement. From event schema design to BigQuery integration, our GA4 experts ensure you capture every meaningful user interaction.

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GA4 Setup & Tag Management

Measurement plan design, GTM implementation, custom event tracking, and enhanced ecommerce setup.

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Conversion Tracking

Goal configuration, conversion events, attribution modelling, and cross-device journey tracking.

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BigQuery Export & Analysis

Raw event data export to BigQuery for advanced SQL analysis, custom reporting, and ML modelling.

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Predictive Audiences

Leverage GA4’s ML-powered purchase probability and churn probability audiences for smarter marketing.

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Full User Journey Visibility

Cross-platform tracking connects web and app behaviour into unified customer journey reports.

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Privacy-First Measurement

Cookieless measurement, consent mode, and modelled conversions future-proof your analytics.

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Smarter Audience Targeting

GA4 audiences fed directly into Google Ads for higher-performing remarketing campaigns.

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AI-Powered Insights

Automated insights and anomaly detection surface hidden trends without manual analysis.

Adobe Analytics Implementation

We implement and optimise Adobe Analytics for enterprise digital measurement. Our certified Adobe consultants design custom measurement frameworks that deliver the deepest customer intelligence in the industry.

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Measurement Framework Design

Custom variable architecture, solution design reference (SDR), and data layer specification.

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Adobe Launch Implementation

Tag management via Adobe Experience Platform Launch with custom rules, extensions, and data elements.

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Segmentation & Analysis Workspace

Advanced segment building, calculated metrics, and custom Analysis Workspace templates for each team.

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Adobe Experience Platform Integration

Connect Adobe Analytics with AEP, RTCDP, and Adobe Journey Optimizer for unified customer profiles.

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360° Customer Intelligence

Deepest customer journey analytics in the industry with pathing, fallout, and flow visualisations.

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Multi-Touch Attribution

Algorithmic attribution models reveal the true value of every marketing channel and touchpoint.

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Adobe Stack Integration

Seamless data sharing with Adobe Target, Audience Manager, and Campaign for closed-loop marketing.

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Real-Time Reporting

Live visitor counts, real-time segment qualification, and instant campaign performance monitoring.

MixPanel Product Analytics Services

We implement and optimise MixPanel to give your product and growth teams complete visibility into user behaviour. From funnel analysis to retention modelling, we turn MixPanel data into product growth decisions.

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Event Schema & SDK Implementation

Taxonomy design, tracking plan, and SDK integration for web, iOS, and Android applications.

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Funnel & Conversion Analysis

Multi-step funnel configuration, drop-off analysis, and conversion optimisation recommendations.

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Cohort & Retention Analysis

User cohort tracking, retention curves, and lifecycle analysis to identify engagement patterns.

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A/B Testing & Experiments

Feature flag integration, experiment design, and statistical significance reporting for growth teams.

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Increase Activation Rates

Identify and fix the exact steps where users drop off during onboarding and activation.

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Improve User Retention

Cohort analysis reveals which features drive long-term retention vs. early churn.

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Feature Adoption Insights

Understand which features are used, ignored, and loved — inform your product roadmap with data.

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Faster Growth Decisions

Self-service analytics empower product managers to answer questions in minutes, not weeks.

Amplitude Product Intelligence Services

We implement Amplitude to give digital product teams a complete understanding of user journeys, feature performance, and growth opportunities. Our experts configure Amplitude for maximum product intelligence impact.

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Journeys & Pathfinder

Visualise the paths users take through your product — identify the most common routes to conversion.

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Experiment Setup

Configure Amplitude Experiment for feature flags, A/B tests, and multivariate experiments with statistical rigour.

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Behavioral Cohorts

Dynamic cohort creation based on user actions, properties, and predictive scores for targeted engagement.

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CDP & Stack Integration

Connect Amplitude with Segment, Braze, Salesforce, and your data warehouse for unified user data.

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Clear Product Direction

Data-driven product decisions backed by behavioural evidence, not assumptions or opinions.

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Higher LTV

Identify and nurture the user behaviours that predict long-term value and premium conversion.

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Deep User Understanding

Microscopic view of individual user journeys combined with macro-level aggregate trend analysis.

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Faster Iteration Cycles

Real-time experiment results accelerate your build-measure-learn product development cycle.

Industries We Serve

Deep Domain Expertise Across Key Sectors

Backed by deep industry-specific expertise, AI-powered digital product engineering services deliver contextually relevant solutions that generate measurable business impact across key sectors.